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Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately

we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that

you received it.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

Any item with obvious signs of use. Any item not in its original condition, is damaged

or missing parts for reasons not due to our error.

Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you

that we have received your returned item. We will also notify you of the approval or

rejection of your refund.

If you are approved, then your refund will be processed, and a credit will

automatically be applied to your credit card or original method of payment, within 7

days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is

officially posted.

Next contact your bank. There is often some processing time before a refund is

posted.

If you’ve done all of this and you still have not received your refund yet, please

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be

refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it

for the same item, send us an email at admin@winerest.com and wewill send you the

return postal address.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll

receive a gift credit for the value of your return. Once the returned item is received, a

gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order

shipped to themselves to give to you later, we will send a refund to the gift giver and

he will find out about your return.

Shipping

To return your product, you should first contact us via the email admin@winerest.com

we will send you return address to send the item back to us.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of the initial

shipping will be deducted from your refund. In most cases Pay-Pal will pay for your

return shipping costs. Please click on the link below to view details.

Depending on where you live, the time it may take for any exchanged product to

reach you, may vary.

If you are shipping an item over $75, you should consider using a track-able shipping

service or purchasing shipping insurance. We don’t guarantee that we will receive

your returned item.